Muddy water

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Imagine that a company has a monopoly on selling you a product. Now imagine that the company sometimes, without warning, sent you contaminated product that damaged things in your home and put your family's health at risk -- and then charged you full price for that bad product. You'd be outraged, right?

That's exactly what happens when the Pittsburgh Water and Sewer Authority periodically sends a slug of brown, muddy water through your water pipes. And yet, PWSA has no liability and no accountability and you pay full price. Can you tell me why not?

LEWIS JACOBSON
Squirrel Hill


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