Having a turkey emergency? Text, email or call a hotline for help




Parts of your turkey still not thawed?

The giblet gravy not coming out as you had hoped?

Not sure what temperature the inside of your bird should be?

Don’t fret. It’s that special time of year when we labor over the stove for that perfect turkey and the fixings — and sometimes need help, and now!

Various hotlines are ready to answer any last-minute turkey emergency, big or small:

▪ Butterball hotline

The famous Butterball Talk-Line is available until 6 p.m. on Thanksgiving Day at 1-800-BUTTERBALL. Digital savvy folks can send an email or text at 844-877-3456.

The talk-line has been around since 1981, it’s staffed by 50 turkey experts and it answers 10,000 turkey questions every Thanksgiving Day. In November and December 2016, the Butterball experts said they received 15,280 questions by email, about 8,000 by text, and nearly 4,000 via chat. But most folks — a whopping total of 92,635 people — went the old-fashioned route and called Butterball last year.

▪ HoneySuckle hotline

HoneySuckle White, 1-800-433-2244 for automated assistance to questions about your turkey, through Dec. 31. Online help is available at www.honeysucklewhite.com.

▪ USDA Meat and Poultry hotline

Available by calling 1-888-674-6854: Provides information on food safety concerns. Hotline is open Monday through Friday and on Thanksgiving Day.

▪ Help with cranberries

Experts with Ocean Spray will answer your cranberry questions at 800-662-3263 weekdays from 9 a.m. to 6 p.m., including Thanksgiving. 

▪ Baking help

Land O'Lakes Holiday Online Bakeline: Home economists answer questions online at www.landolakes.com.


First Published November 23, 2017 10:00 AM




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