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PWSA slow response gets a helping hand

PWSA slow response gets a helping hand

I have read with great interest various information about Pittsburgh Water and Sewer Authority. Our Nextdoor website and many news media have all carried stories of the failure of the PWSA to react until drastic actions by the public have been taken. I guess this is another example. After waiting and then complaining, I finally saw some action.

I had two collections of water for the purpose of checking for lead since August with no response, other than being told the first one was accidentally spilled.

Then there occurred another situation that did not seem to matter to PWSA, even at a cost of money, possible street damage and inconvenience to neighbors. Upon waking on Dec. 26, I noticed a small stream running from the Hawthorne and Fairfield street corner toward Stanton Avenue. I called PWSA only to be told that it knew about it, but I saw no work being done.

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When I questioned some of the neighbors as to what I saw, I was informed that this problem was first noticed on the morning Dec. 23 and reported then.

Nice work, PWSA. Another example of showing how not to run a city department!

I contacted state Rep. Dom Costa’s office. Anita Boehm, Rep. Costa’s office manager, picked up the message and finally got the ball rolling. She contacted various people in the water department, which got results almost immediately.

As a result of the good work by Rep. Costa’s Office, when I awoke on Tuesday the stream of water was no longer a factor and, lo and behold, I had the results of my water lead analysis on my computer email list.

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Thank you to Ms. Boehm and Rep. Costa’s office for getting done what should have been taken care of much sooner by the PWSA.

BARRY WERBER
Stanton Heights

 

First Published: January 3, 2017, 5:00 a.m.

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