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Donald Trump speaks in June during a primary night event at Trump National Golf Club Westchester in Briarcliff Manor, N.Y.
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Trump business practices are scrutinized

Mary Altaffer/Associated Press

Trump business practices are scrutinized

“I will never, ever let you down,” presidential candidate Donald Trump, fresh from a round of June 7 primary wins, told those gathered inside the clubhouse of the Trump National Golf Club in Westchester, N.Y. After all, the Republican noted, he’d “built an extraordinary business on relationships and deals that benefit all parties involved.”

Tell that to the man who designed the clubhouse itself: New York City-based architect Andrew Tesoro. Although Mr. Tesoro said he likes Mr. Trump personally, “his organization is built to make sure they hold on to every dime. And if that means stiffing little guys like me, then so be it.”

Mr. Tesoro, who studied and later taught architecture at Carnegie Mellon University, finished the clubhouse project a decade ago. But he still remembers its ballroom as the place where he met with more than a dozen Trump representatives, trying to settle expenses totaling $140,000. The representatives “ganged up on me,” pressuring him to take only $50,000, he said.

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It’s not uncommon for developers to try to drive down the price of completed work, Mr. Tesoro said, and there had been delays in finishing the project. He agreed to the lower amount — but says Mr. Trump ultimately rejected that bill as well.

In a subsequent meeting, Mr. Tesoro said, Mr. Trump “said he didn’t want to pay me, but because I was a nice guy, he would pay me half” of the already-reduced invoice. A Trump attorney, he added, warned that suing for the rest of the money would take more time and money than it was worth.

Mr. Tesoro’s experiences are the subject of a four-minute web video produced by Hillary Clinton’s campaign. In it, Mr. Tesoro said his dealings with Mr. Trump “almost put me out of business. … His definition of winning is making sure the other guy loses.”

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Mr. Trump’s campaign did not respond to requests for comment. But as of Thursday, the video had received roughly 8 million Facebook views on one campaign page alone. Mr. Tesoro’s story has also attracted the attention of Fortune magazine and USA Today, which has reported on Mr. Trump’s use of the courts to press his cause in such disputes. Speaking about vendors generally, Mr. Trump told the newspaper that he would deduct from invoices for “a job that’s not good, or a job that they didn’t finish, or a job that was way late … That’s what the country should be doing.”

Mr. Tesoro’s story is just one aspect of Mr. Trump’s business record that Democrats have seized on.

When Mr. Trump came to Monessen to talk about trade policy in June, for example, he said there had been a “total betrayal” of working-class Americans who had been hurt by foreign imports. Under his administration, he said, “It will be American steel that sends our skyscrapers soaring into the sky.” But Democrats quickly accused him of hypocrisy. “While Donald Trump was onstage bashing trade policies, he was wearing one of his Trump ties that was made in China and a Trump suit that was made in Mexico,” said Pennsylvania state Democratic Party chair Marcel Groen.

For that matter, Mr. Trump’s own skyscrapers haven’t always been American-made. The outer skin of his Trump International Hotel and Tower in Ontario, for example, was constructed with materials shipped from Shenzhen, China.

Ray Jones, a University of Pittsburgh business professor who teaches business ethics, said it’s fair for voters to ponder that track record. “The best predictor of future behavior is past behavior,” he said. “If you’re going to say you’ll build bridges with American-made steel, you have to be transparent and accountable for what you’ve done in the past.”

Mr. Trump has arguably done so. In 2011, he told conservative talk radio host Rush Limbaugh, among others, that although “I wanted to go American and I often do,” American firms “couldn’t compete against the low-valued yuan” on some building materials. And Mr. Jones said it’s not unethical for businesses to use trade or other laws to their advantage. “Giving a candidate additional burdens because he was a businessperson — I don’t agree with that.”

Mr. Trump’s “business deals are going to undergo tremendous scrutiny,” predicted Terry Madonna, a veteran pollster at Franklin & Marshall College. “The question is whether people will care.”

In 2012, Republican nominee Mitt Romney was damaged by his own ties to a firm, Bain Capital, that profited as companies it held either shed jobs or moved them overseas.

But Mr. Madonna said, “We are in a totally different era, with so much frustration and angst. It seems to overwhelm the personal downside of the candidate.”

Tricia Cunningham, who coordinates Trump volunteers in Western Pennsylvania, was philosophical about his use of foreign goods. When foreigners exploit weak trade laws, she said, “I’ve benefited by getting a high-quality product at a lower price.” But she said she supported Mr. Trump in hopes he’d change those laws so her neighbors could compete on equal footing.

“I do sympathize with wanting someone who is tough protecting America,” Mr. Tesoro said. And Mr. Trump “is a charismatic guy, no question. … I walked out of there feeling really trounced but not hating the man.”

But he fears that on the international stage, Mr. Trump’s approach “will make enemies out of friends, and more hostile enemies of the enemies we already have. … He should stay a developer.”

Mr. Trump’s famously two-fisted approach to negotiations can be impractical even in the business world, Mr. Jones said.

“We used to use ‘The Apprentice’ in our class,” he said, referring to Mr. Trump’s reality-TV show. “And this overly top-down ‘you’re fired’ approach is one we try to move away from. For one thing, how often is someone that much more powerful than everyone else? The leaders of China aren’t going to have to walk in and answer devastating questions in the Oval Office.”

Chris Potter: cpotter@post-gazette.com.

First Published: July 15, 2016, 4:00 a.m.

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Donald Trump speaks in June during a primary night event at Trump National Golf Club Westchester in Briarcliff Manor, N.Y.  (Mary Altaffer/Associated Press)
New York City-based architect Andrew Tesoro designed the clubhouse at Trump National Golf Club in Westchester, N.Y.  (Grant Lamos IV/Getty Images)
Mary Altaffer/Associated Press
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