NHL lockout: Penguins detail refund policy if games are cancelled
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The Penguins have released their lockout-refund policy for season-ticket holders if games are canceled because of ongoing the NHL lockout.
According to an email distributed by the team under name of senior vice president David Peart:
• Refunds for canceled games will be provided, if requested in writing.
• Such refunds will be handled within 10 business days of the last day of each month and will be based on the number of games canceled that month.
• Season-ticket holders who do not request a refund will have their payments remain with the team and be applied toward future games, playoff games or season-ticket renewals.
• Accounts paid in full that do not request a refund will earn simple interest calculated at an annual rate of 1.5 percent. It will be calculated from the time at which a game is cancelled until the last day of the month for which the refund is owed.
First Published September 17, 2012 3:08 pm