Greyhound station's relocation confuses passengers
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Margaret Mary Craig, 83, inched her way up to the doors of the now-vacant Greyhound Bus Station at Liberty Avenue and 11th Street and tugged as hard as she could.
Steve Mellon, Post-Gazette
Mary Muto, of Moon, shows her frustration yesterday after discovering that the old Greyhound bus station on Liberty Avenue had closed and operations had moved to a new location on Second Avenue.The rolling bag she towed was more for support than luggage as she strained to read a posting and tried mightily to pull on the locked doors.
The Greyhound Station, along with its buses, officially moved to a temporary Second Avenue location at 3 a.m. yesterday, leaving dozens of Greyhound users and would-be customers like Craig confused in the process.
"What am I going to do?" Craig nervously asked a bystander. Craig, of Shadyside, planned to travel to her native Philadelphia for a hospital appointment. "Where did the buses go?"
About a mile and a half away, past the 10th Street Bridge, is the temporary two-year home for Greyhound. That's where Greyhound will run its Pittsburgh operations until the completion of a $37 million bus terminal and parking garage at the northeast point of the Golden Triangle. The move was the first phase of the project.
And judging by its aftermath, which included a series of 20 confused commuters in less than 45 minutes, not a very well publicized maneuver -- at least to those who showed up at the old location.
A large banner declaring "We've moved" next to a map to the new station was not posted across the front entrance of the building until 11:18 a.m. yesterday. Most of the 20 would-be Greyhound passengers had left by then.
There were three posters on the glass doors of the building telling people that the station had moved. In the corner of each flier was a small map to the new station.
Eric Wesley, spokesman for Greyhound, said fliers were posted in the terminal more than two weeks before the move. He said there were ticket-stuffers inserted into passenger boarding passes alerting users about the move. Greyhound sent out news releases to Pittsburgh media Monday.
"I wish someone would've told me about this when I called and asked for a ticket," said Ron Fuller, a New York native living in the Hill District. Greyhound was running an answering service telling people about the move yesterday.
First Published July 28, 2005 12:00 am
