PNC still seeing problems from cyber attacks
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PNC Bank customers continued to report problems today logging into their online accounts as the Pittsburgh-based institution apparently became the latest victim in a wave of cyber attacks on major U.S. banks.
"Some customers are experiencing problems logging into PNC.com on the first attempt but the issues are intermittent," spokesman Fred Solomon said this morning.
"If a customer can't reach the website or log-in on the first attempt, the customer should merely return to the site a little later," Mr. Solomon said.
He said some people also were having problems accessing mobile banking.
Mr. Solomon said he couldn't speculate on when the issue, which began Wednesday, might be resolved.
A number of big banks have been hit in recent days by a series of so-called denial of service attacks, which flood websites with communications requests.
Experts say this type of attack is an inconvenience but not a threat to customers' bank accounts.
The group claiming responsibility has said the attacks will continue until an offensive video about Islamic prophet Muhammad was removed from the Internet.
First Published September 27, 2012 11:12 am