War over credit card 'swipe fees' has victor
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LOS ANGELES -- Most small-business owners regarded the rising fees they paid to Visa and MasterCard as an unavoidable cost of doing business. Not Irvine, Calif., photo processor Mitch Goldstone.
Contending that a price-fixing cartel was exploiting him and other entrepreneurs, Mr. Goldstone went to war in media interviews, blog posts and as a lead plaintiff in a giant class-action lawsuit, comparing the payment processors to the railroads that profited at the expense of farmers.
What Mr. Goldstone calls his "Erin Brockovich moment" arrived with the recent $7.2 billion settlement with Visa, MasterCard and the banks that issue their cards after seven years of antitrust battles in federal court in New York. The agreement will shift power to sellers of goods and services and could transform how -- and whether -- millions of Americans use their credit cards.
That's because Visa and MasterCard agreed for the first time to bargain with groups of retailers over fees, so small businesses can team up to gain leverage. The agreement also allows merchants for the first time to charge customers extra for using credit cards, so long as the charges reflect the actual cost and are broken out clearly for consumers to see.
That would drag the processing charges -- formally known as interchange fees, colloquially called swipe fees -- into the light, so consumers can finally see how costly they are to the businesses they patronize.
The interchange fees are complex as well as arcane. The latest version of MasterCard's online rate summary, current as of April, runs 131 pages.
The Federal Reserve last year cut debit-card fees from 44 cents to 21 cents per transaction. But credit-card fees run much higher, especially for popular rewards cards, averaging 2 percent of a purchase price and reaching 5 percent for minor purchases from small retailers.
Mr. Goldstone says the ability to bargain collectively will gradually bring down card costs for retailers, who in a competitive environment will pass along the savings to customers across the country.
Imposing credit card surcharges could be tricky though. For one thing, the practice is banned in 10 states: California, Colorado, Connecticut, Florida, Kansas, Maine, Massachusetts, New York, Oklahoma and Texas.
Then there's the question of whether sellers even find it worthwhile to create a two-tier payment system. A previous Visa and MasterCard settlement with the U.S. Justice Department allowed merchants to offer discounts to cash customers, which has the same effect as a surcharge on credit card users. But few consumers appear to find the offer appealing.
Mr. Goldstone thinks few merchants will impose surcharges but says the threat will force the card companies to lower their fees. "The balance of power is going to shift very fast," he said.
First Published August 7, 2012 12:00 am