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Additional resources
Wednesday, May 26, 1999 Pittsburgh Post-Gazette
American Association of Retired Persons: Call 202-434-3525 or review its web site, http://www.aarp.org/, for consumer-oriented funeral and burial information.
Funeral and Memorial Societies of America: Call 802-482-3437 or visit its web site at http://vbiweb.champlain.edu/famsa/ for national information. Its local chapter, the Pittsburgh Memorial Society, can be reached at 621-4740.
National Funeral Directors Association: Check its web site, http://www.nfda.org/, or its Pennsylvania chapter at http://www.pfda.org/, for consumer information.
Federal Trade Commission: Call 202-326-2222 or use its web site, http://www.ftc.gov/, for information about regulations and complaint filings.
Pennsylvania Department of State: Call 1-800-822-2113 to report complaints about either funeral home or cemetery transactions. Complaint forms may also be downloaded from its web site: http://www.dos.state.pa.us./
Better Business Bureau: Provides a 24-hour Tel-Tips phone information line at 412-456-2700 with consumer information about funerals and burials. The blue pages of most telephone directories list the five-digit codes to use for specific information requests.
Interfaith Funeral Information Committee: Internet site contains information provided by an industry critic, the Rev. Henry Wasielewski, at http://www.xroads.com/funerals/.
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