Here are views provided by Post-Gazette readers on what characteristics and behaviors make a good boss:

As a supervisor you are not over, better or smarter than the people you supervise. You simply have a greater sphere of responsibility. That's it. Get over it.

The people you supervise are just that, people. They have hopes, dreams, fears, families, desires and aspirations. Be a human being, help them. Do not coddle, just help and listen. You will be repaid tenfold for your efforts.

Actively encourage and promote continuing education, seminars, professional conferences.

Things like budgets, company or division goals and incentives are fine and should be achieved, just not at the expense of those you supervise. Explain the issue in simple (but not insulting) terms and they will respond. Remember, they're human.

Have scheduling flexibility---- kids' events, doctor appointments, etc. -- staying late and/or traveling offsets the occasional in late, out early. Emphasize results, not time in the office.

Don't be sarcastic when it comes to your employees' work performance or families.

Ask "How was your weekend?" Ask about their family and follow up on common interests.

Recognize birthdays, company-service dates and celebrate milestones.

Offer encouragement often (nice job, good work, etc.).

Get out of your office and say "good morning."

Smile and say "thank you"

Be charismatic.

Stand up for your employees.

Stand up for what you believe in, even at the risk of your own job. Nobody wants to work with or respects someone without a spine.

Look at yourself closely. Listen to not only your boss, but those you supervise. Get a rounded perspective on how you're doing and you will see where you need to improve. Then work on those things.

Pick good people; provide them with resources, support and direction -- and get out of the way.

Be a calming influence when the crises occur.