EmailEmail
PrintPrint
The Cost of Courage: Doctor says whistleblowers need more protection
Wednesday, October 29, 2003

HARRISBURG -- One year ago this month, Dr. Edward H. Dench Jr. addressed fellow members of the Pennsylvania Medical Society as their new president, the first ever from Centre County.

(John Beale, Post-Gazette)

After fighting five years for a statewide panel to review physician-hospital disputes, Dr. Edward Dench Jr. fears his proposal may "never see the light of day."
View larger image.

Also in Day Four
Law gives hospital panels wide powers over doctors
Doctors who spoke out

Day Three
Centre County hospital critics soon unwanted
Doctors pay for reporting suspicions
Doctors who spoke out
Day Two
When right can be wrong
A negative data bank listing isn't easy to erase
Rules of fair play don't always apply
Doctors who spoke out
Day One
How the tables turn on doctors
Dispute over treatment of heart patients derails career
Doctors who spoke out
About the team
Audio Clips: Steve Twedt talks about the series

Invoking a theme of advocating for patients, Dench's top recommendation may have surprised his audience: Adopt a statewide peer review system for evaluating physicians involved in disputes with their hospitals.

Fixing peer review, the process in which groups of doctors evaluate their colleagues to improve care, has been a five-year battle for Dench, 58, a battle the anesthesiologist now concedes he may lose.

Like other critics, Dench thinks that hospital-based peer review panels too often are biased in favor of hospital administrators or certain powerful physicians who use their authority to punish doctors who speak up about patient care concerns. Creating a statewide group not attached to a particular hospital would go a long way toward making that system fairer, he believes.

The fruit of Dench's labors, House Bill 1270, introduced by Centre County State Rep. Kerry Benninghoff, calls for a nine-member statewide panel, including at least one consumer member, and its decisions would be binding on both the physician and the hospital.

But the bill has remained mired in committee for months with little sign that it will ever move out. The bill has faced opposition from the Hospital and Healthsystem Association of Pennsylvania and, Dench suspects, some in his own medical association who fear outsiders evaluating their work.

Promised legislative hearings this summer never materialized.

By the time Dench appeared before the state Senate Judiciary Committee last month, his hopes for statewide peer review had been reduced to one small paragraph of testimony in a hearing otherwise devoted to Pennsylvania's malpractice insurance crisis.

"I'm concerned," he said, "that peer review will never see the light of day."

In Dench's view, hospital peer review in its current form manifests the worst of two worlds: "It is being used to protect people who are bad, and it's being used against people who are good. It protects the doctor who has a good economic income for the hospital and it targets the whistleblower."

Disruptive doctors targeted

Dench's conclusion is supported by a 2001 University of Baltimore study ordered by the Maryland General Assembly on credentialing, the process of granting hospital admitting privileges to a doctor.

The report found that whistleblower physicians who alienate hospital officials are vulnerable to having their admitting privileges taken away, with devastating effects on their practices.

Because the federal Health Care Quality Improvement Act protects peer review panels if they are sued, it also can have the effect of protecting a malicious peer-review group motivated by spite, prejudice or a desire to cripple a competitor's practice, the authors said.

"There must be a method for distinguishing the truly disruptive physicians from physicians who express themselves in a fashion that does not affect quality of care but may not be to the liking of peer-review participants."

The University of Baltimore researchers recommended creation of a statewide Physician Administrative Review Board for physicians, similar to what Dench proposes for Pennsylvania. Like Dench's plan, though, the idea has gone nowhere.

A handful of states and the District of Columbia allow limited judicial review when physicians lose their credentials, and Colorado has a committee that can review cases in which a doctor believes he's been unfairly targeted by competitors.

In New York, a health council whose members are appointed by the governor reviews hospital decisions and can overrule them.

Dench's plan would establish an independent council which would be composed of four physicians, two hospital representatives, two patient advocates and the consumer representative. A confidential review could be requested by a hospital, a physician or a patient. For questions about quality of care, a peer review committee of physicians with subpoena power would issue binding decisions.

If the committee decided a physician had provided substandard care, that information would be forwarded to the state medical board. If it decided that a hospital had erred in disciplining a doctor, Dench said, the physician should have his credentials restored.

Besides providing a more objective decision on quality of care disputes, Dench believes, statewide review would have another key benefit -- as a vehicle for physicians to learn from each other's mistakes.

"Peer review is how we prevent and correct judgment errors in a profession," Dench told his fellow physicians at the medical society meeting last year. "Unfortunately, due to influences caused by the business of medicine and competition among physicians and between hospitals, local peer review is becoming increasingly ineffective."

He's made a believer of Benninghoff, a Republican and a former Centre County coroner who once worked as a hospital orderly.

Benninghoff, who still hopes hearings will be scheduled later this fall, said it had been difficult to get the public and fellow legislators to understand the implications of what is happening.

"We think there are times when witch hunts occur, where you get physicians to speak up on a medical issue, then all of a sudden, the table gets turned and they're the bad guy," he said.

"This is not isolated to one kind of hospital. I've heard of multiple incidents of this occurring."

Hospital officials have told Benninghoff they oppose his bill in its present form.

Dench "is assuming his colleagues, other physicians, are not capable of making independent decisions. In many respects, isn't it better to have control at a local level than from afar?" asked Jim Redmond, senior vice president for legislative services for the hospital group.

"I would maintain that if a particular physician ... or hospital employee felt they were being categorized as being disruptive, and they feared losing their job or position, that they can contact the state Department of Health, or ask the Joint Commission [on Accreditation of Healthcare Organizations] to come in and investigate.

"The process we've got isn't perfect all the time, but no way does the process [Dench] supports represent a better process," Redmond said.

Although his term as medical society president is over, Dench vows to continue fighting for a statewide panel. "I really do believe one person can make a difference, and that belief has led me to fight battles that seemed to be impossible."

After 13 years at Centre Community Hospital in State College, Dench and others found themselves out of work in 1998 after the hospital, citing a lack of cooperation among its anesthesiologists, contracted out its anesthesia services. That lack of cooperation, Dench says, stemmed from serious patient care concerns he and fellow anesthesiologist Dr. Danae Powers dared to point out and document, resulting in criticism directed at them.

"Their philosophy is, you get rid of the problem if you get rid of the person pointing it out."

Dench's interest in politics goes back to his undergraduate days at Penn State, where he headed an off-campus organization pushing for enforcement of fire codes in apartments. He also chaired the Reagan-Bush Election Committee in Lehigh County in 1980.

He intends to use some of that experience to continue his fight for a statewide panel. "I just can't see how anybody can argue against an unbiased system."

American Medical Association leaders have told Dench they're interested in his idea but they are "basically waiting for me to prove that it works," he said. "The only chance we have is Pennsylvania and, if Pennsylvania shows it's good, I think it will be taken [up] nationally."

Given his uphill political challenge, however, it's not at all certain that Dench will get the chance to show the system could be effective.

First published on October 29, 2003 at 12:00 am
Steve Twedt can be reached at stwedt@post-gazette.com or 412-263-1963.
Featured Homes
Featured Rentals