I am very upset by the Allegheny County Airport Authority’s decision to ban the Salvation Army and other charities from soliciting at the Pittsburgh airport. The authority said some people complained. Well, I’m sure that more people complain about extensive delays, but that is just a part of doing business.
People complain, then you do a “cost-benefit” analysis. Many of the people who benefit from the Salvation Army’s programs will never see the inside of the airport because they don’t have the resources.
So here’s your “cost-benefit”: Would you rather respond to a crabby traveler on his way to Katmandu or provide some food to a hungry child? Tough choice.