Thanks for your awesome piece that put ride-sharing services and taxis side by side for comparison based on customer experience (“Taxicabs, Lyft, Uber: Sampling the Services,” July 13).
I am originally from Pittsburgh (Jefferson Hills in the South Hills), but I am currently studying in Washington, D.C., which is a hotbed for ride-sharing services.
Though I am a student, Uber is an affordable luxury in an expensive city. For nearly four years I have been a loyal Uberite, and it has totally changed the way I navigate around the D.C./Maryland/Virginia area.
As a rising senior, I am starting the dreaded job hunt. A big factor that has arisen for me as I consider potential careers and cities is the transit systems. I haven’t ruled out a return to Pittsburgh, but the lack of reliable transportation options is a huge knock against the city and the state as well.
My opinion: If Pittsburgh and Pennsylvania want to recruit top talent from other cities, states and countries they need to acknowledge where their shortcomings are and work to turn those weaknesses into opportunities (read: Pittsburgh transit leaves much to be desired). Millennials like myself and professionals who have grown accustomed to these services might not even consider moving to a city that lacks Uber, Lyft or Sidecar, especially when alternative transit options are so limited.
Thanks again for your article. I have been following the ride-sharing debacle closely and hope meaningful progress is made soon.
The writer is a student at American University.