I have been one of the many who are disappointed and frustrated with UPMC’s attitude toward Highmark — and the thousands of customers of Highmark. Then I realized that, come January, when UPMC decides it will no longer allow in-network access to all those wonderful UPMC doctors and hospitals, I will switch my insurance to UPMC. Why am I no longer frustrated? Because, first, my employer offers the option of UPMC insurance. And, second, I am one of the people insurance companies hate to see enroll. I have a history of expensive and chronic health issues — none of which an insurance company wants to willingly take on.
But UPMC is forcing me to become an insurance customer so I can also be a hospital and doctor “customer.” I can almost guarantee this scenario will play out throughout the region with the result being that UPMC ranks will swell with the undesirables (from an insurance standpoint only, of course). Highmark, I am sorry to go, but you didn’t really want me anyway! UPMC, be careful what you ask for.