There appears to be a
consensus that when it comes to health care, Americans want maximum coverage at minimal
cost. Some politicians have stressed that health care is a right. Marrying these concepts
creates powerful public expectations. When you take these expectations and lay them over
the Pittsburgh region, a region characterized by fixed incomes and associated with
longevity, we think the expectations are even more magnified.
We know the regions population is elderly. We are surpassed only by Dade County,
Fla. Regionally, there are approximately 56,000 people over the age of 85. It is projected
that within 20 years, that number will increase to about 77,000. And while this population
has been aging, it has also been declining. In Allegheny County, for instance, the number
of working age people between 20 and 64 is projected to decline by 7 percent in the next
20 years, while the number of people over 65 will go up 14 percent over that same period.
Adding to our challenges, statewide data suggest that this region is simply not
healthy. Among Pennsylvania cities, we are at the top quartile in bronchitis and asthma,
congestive heart failure, diabetes and gastroenteritis. This perhaps is one of the reasons
we rank seventh among the top 20 comparable cities in the country in hospital occupancy.
While Highmarks cost per unit is decreasing, the number of units of care being
consumed is increasing. This above-average utilization not withstanding, our health
insurance premiums for the non-Medicare population from 1998 ranked seventh-lowest among
the same 20 cities. We were also below the national average by almost 9 percent.
However, the picture is different when we look at the Medicare population. For this
segment, we ranked third in hospital utilization. Costs are also higher. While we
cant ignore that we are a high utilizer for health care services, we must also focus
on the very important matter of improving the quality of care. This is where we are strong
and can look ahead. We have seen dramatic increases in peoples access to various
preventive programs that we have developed. The Dean Ornish program would be one example.
Pennsylvania has one of the lowest rates of uninsured among all states -- 10.5 percent --
which compares favorably with Maryland, New York and New Jersey, where the percentage is
about 16.
Highmark will continue to make programs available to these people and the most
vulnerable among us -- our children. We will focus on technology and especially the
promise of the Internet to facilitate choice while assisting, empowering and simplifying
processes, as well as improving the regions health care quality. For example, we
hope to have operational by the end of 2000 a drug profile for all our members. Doctors,
when treating our members, will be able to ascertain the drugs they have taken
historically, are presently taking and, should a new drug therapy be under consideration,
identify whether there are any unfavorable interactions. This is the kind of technology
that we need in order to enable the regions population to live longer and better.