On Liberty Avenue, between two signs that say "Information," there is none.
The small, glass-enclosed kiosk, a standalone building that somewhat resembles a greenhouse, sits Downtown within the Gateway Center building complex, between Point State Park and the Gateway T-station on Stanwix Street.
It was, for 25 years, home to a VisitPittsburgh welcome center. But in 2010, the tourism group moved its offices and its Liberty Avenue welcome center into Fifth Avenue Place.
"It's worked out incredibly well," said Craig Davis, president and CEO of VisitPittsburgh.
The Liberty Avenue kiosk, however, which Mr. Davis said is owned by the Gateway Center complex, has been empty and unused since their move.
A representative for Hertz Investment Group, the Santa Monica, Calif.-based company that owns Gateway Center, did not immediately respond to a request for information on what is planned for the center.
It's still there, the word "Information" carved into two panels on each side of the booth. Peering through the glass reveals that all that remains inside is a tangle of wires, plus a sign indicating that the new location of the VisitPittsburgh welcome center is on the first floor of Fifth Avenue Place.
As people traveled Downtown in droves last week for Fourth of July events and the annual Three Rivers Regatta, a parking lot attendant working near Point State Park reported that he spent much of his time at work answering questions from people wondering where to go.
Mr. Davis, citing the center's proximity to Downtown's cultural center, said the new location, which has an entrance through Fifth Avenue Place as well as from Penn Avenue, is easy to find.
"It's easy to tour around our city, and our philosophy is that we put visitors centers where the bulk of the people are," he said. VisitPittsburgh has eight visitors centers in spots including the Duquesne Incline, Pittsburgh International Airport and Heinz History Center.
By noon on a recent weekday, the visitors center on the first floor of Fifth Avenue Place had welcomed 38 people in the first two hours, said Ron Koch of VisitPittsburgh, who was working there Monday. The people who wander through, looking for items ranging from maps to souvenirs, range from suburbanites coming Downtown for the first time in many years to tourists from Malaysia, he said.
In his opinion, the Fifth Avenue Place location is better than the Liberty Avenue booth, where Mr. Koch also worked and where, he said, litter and commuters waiting for their bus often covered the sidewalk.
"Traffic [into the visitors center] was not as much as it is here," he said.