The focus on customer service means that when Amazon receives a complaint the shopper — not the merchant — gets the benefit of the doubt.
Plus: Apollo agrees to buy cloud company Rackspace for $4.3 billion; Brewer AB Inbev to cut thousands of jobs; and Mazda recalls SUVs.
The Republican presidential candidate is expected to be the closing speaker at the Marcellus Shale Coalition’s annual conference.
The store off McKnight Road is the off-price division of Seattle-based Nordstrom, and is the fifth location in Pennsylvania.
The Federal Reserve chair stopped short of signaling any timetable for the next rate hike.
Consumers offset corporate cutbacks by spending at the fastest pace in six quarters.
Taxis operated by nuTonomy beat ride-hailing service Uber, which plans to offer rides in autonomous cars in Pittsburgh, by a few weeks.
New students won’t be able to use federal student loans and grants to enroll at ITT Educational Services Inc.
Caterpillar announces layoffs at Pennsylvania plant; Textile maker Welspun under increased scrutiny over sheets
Plus: AstraZeneca; Duke University; and Bloomberg gives Harvard $32 million to teach mayors and aides
Duke University alleges the former Chesapeake Energy CEO and Duke alumnus made pledges that were unpaid at the time of his death.
The chairman and chief executive of KeyBank’s parent company expects its merger with First Niagara will combine synergistic cultures.
‘Pokemon GO’ is on the wane as some are bored with it and some distracted players have been injured, or killed and injured others.
Chronic traumatic encephalopathy is the alarming outcome of repeated blows to the head, but proof of this is still in doubt for some.
As a new football season gets underway, parents with children involved in contact sports are torn between competing views of concussions.
The state can require some inactive retirement accounts be liquidated and the cash handed over to the Pennsylvania Treasury Department.
Comparing the 2016 Nissan Sentra 1.8 SR CVT and 2016 Chevrolet Cruze Premier — a small sedan shoot-out.
The 115-year-old Strip District contractor says becoming a publicly trade company will allow it to expand services, enter growth markets.
Hoping to score affordable seats to a concert, play or sporting event? Good luck. Unscrupulous brokers are sending prices through the roof.
Officials would like more flights to Los Angeles, San Francisco, San Diego and Seattle, where there is little or no nonstop from Pittsburgh.
In May, the company indicated it had about 800 employees in the Pittsburgh, although about 40 jobs were slated to be eliminated by June.
A Singapore company is expected to roll out self-driving taxis to pick up passengers beginning today.
The Cecil company says it will offer significant savings on the drug, but critics outraged over recent price hikes have their doubts.
Core Realty has reached an agreement to purchase the 31st Street Studio, which is now the largest movie studio between L.A. and New York.
The chair of the nonprofit that has helped people with disabilities in Allegheny County get services said funding changes caused its demise.
Tenaska said the project will create more than 300 jobs during construction and give way to 25 permanent positions in late 2018.
Plus: ZTrip adds black car service at Pittsburgh airport; McKeesport’s Municipal Authority chided by SEC; Home sales; Starbucks; Ford
Low interest and cautious bidding marked this year's federal sale of leases on oil and gas tracts in the western Gulf of Mexico.
A study released by the Kauffman Foundation shows the region last among 40 metro markets according to the rate new businesses are created.
The university will use a $500,000 King Mellon grant to develop programs that match students with skills they need in the job market.
St. Clair CEO James Collins said the partnership will give doctors and administrators access to Mayo’s best hospital management practices.
West Virginia and Kentucky saw the greatest impact from federal funds, but some Pennsylvania projects got the green light, too.
After nearly a month of displacements, tenants in the closed Allegheny Building finally may be allowed to return.
Plus: McDonald’s recalls on fitness bands in Happy Meals; Stone Energy; Aramark; and Apollo.
Mylan has raised the price of its EpiPen, or epinephrine auto-injector, from $60 to $600, prompting senators to inquire about the increase.
Debates over the role and rights of graduate students have emerged as more universities rely on low-paid adjuncts and doctoral students.
The House Transportation Committee took testimony in Pittsburgh on Tuesday regarding additional train service from Pittsburgh.
Macy’s Backstage is launching at Monroeville Mall as department stores seek ways to adapt to a changing shopping habits.
Stone’s assets in West Virginia and Pennsylvania as of January 2014 included the Marcellus shale basin, America’s biggest gas play by
Americans wanting to repay their student loans — often are stymied by the loan servicers themselves, according to a new Consumer report.
After more than 100 years of supplying steelmakers with furnace linings, Moon-based HarbisonWalker goes after pizza and bread makers.
The move will allow all machines to read EMV or chip cards and meet a deadline to avoid fraud liability with card issuers.
The government will pay nearly $1.5 billion to 2,022 health care providers over disputed claims for people with Medicare coverage.
The supermarket chain and others are giving $25 million to the Findlay firm, which will use some of it to develop new driverless vehicles.
PNC Financial Services Group is removing the 2,380-square-foot vertical garden from the southeast-facing side of One PNC Plaza.
Plus: Pa. mushroom sales set record and Citigroup stumbles anew with errant e-mails to Costco customers
EpiPen is a self-administered injection drug that can be used to treat allergic reactions. Mylan has raised the price several times.
It’s time to start canceling subscriptions. And there is the rub. Obviously sites don’t put a big, red “cancel” button on the home page.
The school hopes Shell’s petrochemical complex in Beaver County could help boost the program in the future.
The oil and gas market, depressed since 2014, will return, local landmen say. But the leasing frenzy probably won’t.
Waste from shale and tight oil and gas wells can no longer be sent to sewage plants, but traditional drillers say they are being lumped in.