On Saturday night, I was in a car that struck a deer in Allegheny County.
The deer was injured but not killed and became a hazard on a busy road. I called 911 to have an officer come to take care of the situation. This is where the problems with our 911 system became obvious.
First, I was not connected to a real person but got a recording telling me the lines were all busy and to hold the line. After two of these messages I was connected to a dispatcher who asked my location. I gave the location of the nearest intersection but the dispatcher was unfamiliar with the location and asked for clarification. This process took about two minutes.
I think this situation illustrates the insufficiency of the Allegheny County 911 system. It is too slow. Had I been in a car accident involving another vehicle or a pedestrian, precious time would have been wasted waiting for 911 to answer the call and clarify my location. As we engage in a national debate over the Second Amendment, this situation also illustrates the folly in thinking our 911 system can protect us from violent individuals.