NEW YORK -- In a case that gave a legal airing to the debate over use of the N-word among blacks, a federal jury has rejected a black manager's argument that it was a term of love and endearment when he aimed it at a black employee.
Jurors awarded $30,000 in punitive damages Tuesday after finding last week that the manager's four-minute rant was hostile and discriminatory, and awarding $250,000 in compensatory damages.
The case against Rob Carmona and the employment agency he founded, STRIVE East Harlem, hinged on what some see as a complex double standard surrounding the word: It's a degrading slur when uttered by whites but can be used at times with impunity among blacks.
But 38-year-old Brandi Johnson told jurors that being black didn't make it any less hurtful when Mr. Carmona repeatedly targeted her with the slur during a March 2012 tirade about inappropriate workplace attire and unprofessional behavior.
Ms. Johnson, who taped the remarks after her complaints about his verbal abuse were disregarded, said she fled to the restroom and cried for 45 minutes. "I was offended. I was hurt. I felt degraded. I felt disrespected. I was embarrassed," she testified.
The jury ordered Mr. Carmona to pay $25,000 in punitive damages and STRIVE to pay $5,000.
Outside court after her victory, Ms. Johnson said she was "very happy" and rejected Mr. Carmona's claims from the witness stand Tuesday that the verdict made him realize that he needs to "take stock" of how he communicates with people he is trying to help.
"I come from a different time," Mr. Carmona said hesitantly, wiping his eyes repeatedly with a cloth.
"So now, now, you're sorry?" Ms. Johnson said outside court, saying she doubted his sincerity and noting that Mr. Carmona had refused to apologize to her in court last week. She said he should have been sorry March 14, 2012, "the day when he told me the N-word eight times."
Her lawyer, Marjorie M. Sharpe, said she hoped that the case sent a strong message to those who "have tried to take the sting out of the N-word. ... It's the most offensive word in the English language."
Mr. Carmona left the courthouse without immediately commenting, as did all eight jurors.
In a statement, STRIVE said it was disappointed but was exploring its options, including an appeal, and looking forward to the "judicial process taking its entire course." It also cited Ms. Johnson as a "prime example of the second chances that STRIVE provides to both its participants and nonparticipants alike."
It noted that Ms. Johnson, who was never a STRIVE participant, was employed there despite a previous conviction for grand larceny that required her to pay about $100,000 in restitution. The judge barred lawyers from telling jurors about the conviction.
In closing arguments, Ms. Sharpe had said Mr. Carmona's use of the word was intended to offend, "and any evidence that defendants put forth to the contrary is simply ridiculous."
But Mr. Carmona's lawyers said the 61-year-old black man of Puerto Rican descent had a much different experience with the word. Raised by a single mother in a New York City public housing project, he became addicted to heroin in his teens and broke it with the help of drug counselors who employed tough love and tough language.
Mr. Carmona went on to earn a master's degree from Columbia University before co-founding STRIVE in the 1980s. Now, most of STRIVE's employees are black women, his attorney, Diane Krebs, told jurors in her opening statement. "And Mr. Carmona is himself black, as you yourselves can see," she said.
In his testimony, Mr. Carmona defended his use of the word, saying he used it with Ms. Johnson to convey that she was "too emotional, wrapped up in her, at least the negative aspects of human nature." Then he explained that the word has "multiple contexts" in the black and Latino communities, sometimes indicating anger, sometimes love.
He was asked if he meant to indicate love when he called Ms. Johnson the word. "Yes, I did," he responded.
The controversy is a blemish on STRIVE, which has been heralded for helping people with troubled backgrounds get into the workforce. Its employment model, described in a CBS's "60 Minutes" piece as "part boot camp, part group therapy," claims to have helped nearly 50,000 people find work since 1984.
Ms. Sharpe told jurors that STRIVE's tough love program cannot excuse Mr. Carmona's behavior.