P.F. Chang's at Settlers Ridge among those linked to security breach


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P.F. Chang’s Monday identified 33 locations where it believes a security breach at the restaurant chain compromised customers’ credit and debit card accounts, including one restaurant in the Pittsburgh region at the Settlers Ridge shopping development in Robinson.

The breach was disclosed in June after P.F. Chang’s received an alert from the U.S. Secret Service. But the Scottsdale, Ariz.,-based company previously did not say which locations were affected.

On Monday, P.F. Chang’s said the breach had been contained and that the chain “has been processing credit and debit card data securely at all locations since June 11.”

The company said potentially stolen data included card numbers and in some cases the cardholder’s name and/or the card’s expiration date.

At Settlers Ridge, customers who used their cards there between April 10 and June 11 could be affected, the company said. The affected time frame at some of the other locations dated as far back as October 2013.

Besides Settlers Ridge, P.F. Chang’s has one other Pittsburgh-area restaurant, at The Waterfront in West Homestead.

The company said its investigation was ongoing and that other locations or problems may be identified in the future.

The chain is urging customers to monitor their card and bank accounts and report any suspicious activity to their card issuer. Customers also should review their credit reports, the company said.

P.F. Chang’s is offering free identity protection services for all customers who may be affected by the breach. It is encouraging people to check its website periodically for updates.

For more information and a list of all 33 P.F. Chang’s China Bistro locations believed to be affected by the breach, visit www.pfchangs.com/security/.

The company has set up a special hotline to handle questions about the breach at 1-877-412-7152.


Patricia Sabatini: psabatini@post-gazette.com or 412-263-3066. First Published August 4, 2014 12:00 AM

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