Nest Labs Inc. of Palo Alto, Calif. is recalling about 440,00 Nest Protect: Smoke + CO Alarms because activity near the product during a fire can prevent the alarm from immediately sounding when the Nest Wave feature is enabled.
The recall includes all Nest Protect Smoke + CO alarms. The alarms have a Nest Wave feature, which allows users to temporarily silence some alerts or cancel a manual test by vigorously waving an arm near the unit. Nest Protect Smoke + CO alarms came from the factory with the Nest Wave feature enabled and with the slider button in the “On” position in Nest Protect Settings.
They were sold at Best Buy, Home Depot and other retailers nationwide and online from Nov. 15, 2013, to April 3, 2014, for about $130.
Consumers should connect their Nest Protect devices to their wireless network and link them to a Nest account. The devices will automatically receive the update that disables the Nest Wave feature. Customers should confirm that their devices have been updated by going to Nest Sense on their account and ensure that the button for Nest Wave is off and grayed out. Instructions are available at http://support.nest.com/article/Nest-Protect-Safety.
For more information, contact Nest Labs at 1-800-249-4280 or online at www.nest.com.
Go to www.post-gazette.com/business for Consumer Product Safety Commission breaking news and all recent recalls.